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Singapore Customs

Awards and Achievement

An overview of the key awards, certifications, and recognitions attained by Singapore Customs in excellence, innovation, service quality, and people development.

Last updated 18 February 2026

Key organisational awards and certifications attained by Singapore Customs.

Singapore Quality Award (SQA)

Singapore Customs received the prestigious Singapore Quality Award (SQA) on 20 Nov 2012.

Singapore Customs also renewed the Singapore Quality Class (SQC) STAR in Nov 2016.

People Developer Standard (PDS)

Singapore Customs first attained the People Developer Standard in Dec 2000, and renewed our certification for the People Developer Standard in Nov 2016.

Singapore Innovation Class (I-Class)

Singapore Customs first attained the Singapore Innovation Class in Feb 2006, and renewed our certification for the Singapore Innovation Class in Nov 2016.

Singapore Service Class (S-Class)

Singapore Customs first attained the Singapore Service Class in 2008, and renewed our certification for the Singapore Service Class in Nov 2016.

Digital Service Awards

Singapore Customs received the Best Customer Satisfaction Score for Transactional Services (Medium Agency) on 6 Dec 2021.

Singapore Family Friendly Employer Award

Singapore Customs attained the Singapore Family Friendly Employer award in July 2004.