Contact Us
Get in touch with Singapore Customs to file reports or appeals, request a call-back, chat live with an officer, resolve technical issues (e.g. TradeNet and NTP), or submit general enquiries and feedback.
Last updated 13 February 2026
File a Report or Appeal
Report suspected duty or Goods and Services Tax evasion, illicit trade activities, or customs-related scams to Singapore Customs.
Call-Back Request
Request a call-back from a Singapore Customs Contact Centre Customer Service Officer.
Live Chat
Chat live with a Singapore Customs Contact Centre Customer Service Officers.
Technical Issues
Find the right contact for resolving technical issues with TradeNet and Networked Trade Platform.
Can't Find What You Need?
Submit enquiries, provide feedback, or access forms for traders, travellers, and general matters.