Fees Charged by Service Providers
Understand the different fees service providers may charge when you import goods, and how to check and manage your costs.
On this page
If you are importing goods, the total cost may be more than just the price you paid online. Different service providers may charge varying fees, so it is important to know what to expect.
What You Might Be Charged
Service providers may charge fees such as:
Shipping fees: The cost to transport your goods
Handling fees: The charges for processing and managing your shipment
Customs clearance fees: For paperwork and getting your goods through customs
Permit application fees: If your items require special permits
GST and duty payments: Sometimes paid on your behalf by the service provider
How to Manage the Fees
Check with your e-commerce platform or service provider before making a purchase.
Request a detailed fee breakdown to clarify all costs.
Review permit and documentation requirements that may incur additional charges.
View Permits, Documentation and Other Fees for more information.
