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Singapore Customs

How Duties and GST Are Calculated

This guide explains how to make GST and duty payments for imported parcels in Singapore. It outlines the payment process for both SingPost postal parcels and courier deliveries, highlights accepted payment methods, and explains when a Customs permit or additional service fees may apply.

Last updated 24 February 2026

On this page

For Postal Parcels
For Courier Parcels
A visual breakdown showing when duties and GST apply, which goods are dutiable, how Customs determines value using the CIF method, and the order in which taxes are calculated.

This infographic explains how Customs calculates duties and GST on imported goods, with examples, common questions, and reminders on tobacco and cigarette rules.

Download the full version of the infographics [PDF, 2.23 MB] to view the linked resources.

If you are importing a parcel, you must pay GST and duty before the items can be cleared and delivered. The payment process depends on whether your parcel is handled by SingPost or a courier service.

For Postal Parcels

From 1 November 2021, payment and parcel collection at the SingPost Centre will no longer be available. However, here is what you can do instead:

Step 1: Wait for a notification

SingPost will send you a push notification via the SingPost mobile app. If requested, you may also receive an email or letter.

Step 2: Make your payment

Pay the GST and/or duty using one of these channels:

  • SingPost mobile app

  • SAM kiosks

  • Any post office

Accepted payment modes include:

  • Amex

  • MasterCard

  • Visa

  • NETS

  • Cash (where applicable)

Step 3: Check if a Customs permit is needed

Some items require a Customs permit for clearance.

  • If required, apply for the permit

  • Submit it to SingPost with your supporting documents

For the latest payment options and updates, refer to SingPost’s website.

For Courier Parcels

If a courier service company delivers your parcel, follow these steps:

Step 1: Contact your courier

Check directly with the courier handling your delivery on how GST and duty payments are made.

Step 2: Note any extra charges

Couriers may charge additional service fees for:

  • Customs clearance

  • Documentation handling