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Singapore Customs

Privacy Statement

Last updated 19 February 2026

Government of Singapore Privacy Statement

  1. This is a Government of Singapore digital service.

  2. We may use “cookies”, where a small data file is sent to your browser to store and track information about you when you enter our digital service. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred digital services. While this cookie can tell us when you enter our digital services and which pages you visit, it cannot read data off your hard disk.

  3. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the digital service.

  4. If you provide us with personal data:
    a. Where appropriate, we may share necessary data with other Government agencies, so as to improve the discharge of public functions, and to serve you in the most efficient and effective way unless such sharing is prohibited by law.
    b. We may share your personal data with non-Government entities that have been authorised to carry out specific Government services. We will NOT share your personal data with other non-Government entities without your consent except where such sharing complies with the law.
    c. For your convenience, we may also display to you data you had previously supplied us or other Government agencies. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data.

  5. To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

  6. This digital service may contain links to non-Government digital services whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other digital services and we encourage you to consult the privacy notices of those digital services.

  7. Please contact customs_feedback@customs.gov.sg if you:
    a. have any enquires or feedback on our data protection, policies and procedures; or
    b. need more information on or access to data which you have provided directly to us in the past.