Terms of Use

Agreement - Terms

All access of any area of www.customs.gov.sg (“The Website”) is governed by the terms and conditions below (“Terms”). If you do not accept any of these Terms, exit immediately. Continue only if you accept these Terms. In these Terms, the words “we”, “our” and “us” refers to the Singapore Customs.

Access To The Website

The accessibility and operation of The Website relies on technologies outside our control. We do not guarantee continuous accessibility or uninterrupted operation of The Website.

Relying On Information

We provide The Website as a source of general information only, and its contents should not be treated as or relied on as professional or legal advice. The information on The Website is provided on an “as is” and “as available” basis without representations and warranties of any kind, and may not be available at all times or complete, error-free, accurate or updated in relation to any particular issue. The use of The Website and the information on The Website is therefore at your own risk and discretion. You should do your own checks or obtain professional advice relevant to your particular circumstances. We reserve the right to vary or modify the information on The Website at any time and without any prior notice.

Security

Where appropriate, we use available technology to protect the security of communications made through The Website. However, we do not accept liability for the security, authenticity, integrity or confidentiality of any transactions and other communications made through The Website.

Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that The Website is free of infection by computer viruses or other unauthorised software.

You should take appropriate steps to keep your information, software and equipment secure.

This includes clearing your Internet browser cookies and cache before and after using any services on The Website.

You should keep your passwords confidential. Please note that we will never ask you for your Singpass or any other login password.

Hyperlinks

We are not responsible or liable for the availability or content of any other Internet site (not provided by us) linked to or from The Website. Access to any other Internet site is at your own risk. The Website is IPv6-ready. If you encounter broken web links to third-party websites, please check directly with the respective website administrator.

If you create a link or frame to The Website, you do so at your own risk.

We reserve the right to object or disable any link or frame to or from The Website.

We reserve the right to change the URL of The Website.

Intellectual Property

Materials, including source code, pages, documents and online graphics, audio and video in The Website are protected by law. The intellectual property rights in the materials is owned by or licensed to us. All rights reserved (Singapore Customs © 2013).

Apart from any fair dealings for the purposes of private study, research, criticism or review, as permitted in law, no part of The Website may be reproduced or reused for any commercial purposes whatsoever without our prior written permission.

General Disclaimer And Limitation Of Liability

We will not be liable for any consequences, including but not limited to all losses, damages, costs, expenses and any other claims for compensation, arising directly or indirectly from (i) your using, visiting or relying on any statements, opinion, representation or information on The Website; and/or (ii) any delay in operation or transmission, communications failure, internet access difficulties or malfunctions in equipment or software. We will also not be liable for any consequences arising directly or indirectly from the conduct or the views of any person who accesses or uses The Website.

Fees

We reserve the right to introduce new fees from time to time. We are not responsible for any fees charged by any other Internet site (not provided by us).

Applicable Laws

Use of The Website and these Terms are governed by the laws of Singapore. Any claim relating to use of The Website shall be heard by Singapore Courts.

Variation

We may revise these Terms at any time by updating this page. You should visit this page from time to time and review the then current Terms because they are binding on you. We may modify or discontinue any information or features that form part of The Website at any time, with or without notice to you, and without liability.